Digital nature of products

Our courses, resources, and membership materials are delivered digitally. Once access is granted, we cannot reclaim the content or materials provided. This makes it impractical for us to issue refunds.

Quality assurance

We take pride in the quality of our courses and resources. Prior to making a purchase, we encourage you to thoroughly review the course descriptions, outlines, and any available previews. This way, you can ensure that our content aligns with your learning objectives.

Customer support

Should you experience any issues accessing your course or resources, or if you have questions about the content, please contact our team. We are here to assist you and will work with you to resolve any concerns.

Membership and subscription services

Memberships are billed on a recurring basis. You have the option to cancel your membership at any time; however, please note that no refunds will be issued for any remaining time on your subscription.

Acknowledgement

By purchasing our courses and resources, you acknowledge and accept our refund policy. We appreciate your understanding and look forward to supporting you on your journey to learn te reo Māori.

Contact us

If you have any questions or concerns about this Refund Policy, please contact us via the contact page.